Why did the BakuBus driver refuse to transport passengers?

Another conflict between a driver and passengers occurred in a BakuBus LLC bus.

According to Baku.ws, the incident was caused by the driver's refusal to continue driving. The situation escalated due to disagreements about the condition of the vehicle.

The driver claimed that the bus mirror was damaged, while passengers insisted otherwise. The opinions of both sides were divided.

To clarify all circumstances of the incident, the editorial office contacted BakuBus LLC for official explanations.

As Baku.ws was informed by the Head of Public Relations Esmer Aliyeva, on February 3, 2025, there was a minor traffic accident involving a bus with state number 99-JU-527, operating on route 7A of BakuBus LLC.

According to the company representative, driver Agil Mehtiyev immediately reported the incident to the Monitoring Center, after which insurance company representatives were called to the scene.

Following established rules, the driver remained at the scene waiting for insurance agents to arrive. However, the situation escalated when some passengers began demanding to continue the journey, which led to a verbal altercation. It's important to note that the driver's actions were fully compliant with internal procedures.

"We ask our passengers to show understanding in such situations and support drivers who follow safety rules," the company emphasized.